Slots / Sports
This policy explains exactly what data lohanselot collects when you use your account, fund your wallet through DANA, OVO, or GoPay, and browse our lobby — and what choices you have over that data. Access and eligibility depend on local law and are available where local law permits.
When you open an account with us, we collect the registration details you provide — name, contact address, and login credentials. Each time you fund your wallet via DANA, OVO, or GoPay, the transaction amount, reference number, and timestamp are recorded in your account history. We hold this transaction record so you can review it at any time from your account dashboard after login. We also collect device and session data — the type of device you use to access the lobby, browser session identifiers, and pages you visit within the site. This helps us serve pages correctly on mobile and on desktop. We do not sell this session data to third parties. Cookies are used to keep your session active after login and to remember your preferred language setting. You can adjust cookie behaviour in your device browser settings; turning off session cookies means you will need to log in again each visit. We retain account data for as long as your account remains active and for the period required under applicable rules in eligible regions. Data related to payment transactions — including your DANA, OVO, or GoPay deposit records — is kept for the retention period set by the applicable financial and regulatory requirements where local law permits. If you close your account, we follow the applicable retention schedule before removing your data.
This policy applies to data processed through your lohanselot account, including lobby navigation, wallet funding, and support interactions. It does not extend to third-party services that have their own data terms.
Login activity, session tokens, and device identifiers collected when you access your account are covered. This includes mobile and desktop sessions. We store this data to keep your account secure and your session consistent across visits.
Records of deposits and withdrawals processed through DANA, OVO, or GoPay fall inside this policy. Transaction reference numbers, amounts, and timestamps are visible in your account dashboard and are retained according to applicable rules.
Data generated by your interaction with lobby categories — including which game sections you open — is collected for session quality purposes. Game titles and studio content are served by our configured providers; their own data terms apply to data they independently process.
External payment processors and e-wallet platforms such as DANA and OVO operate under their own privacy terms. Once your transaction leaves our wallet interface and enters their network, their policies govern that segment. We do not control what those services collect independently.
You have real, actionable choices over the data we hold. Your account dashboard — accessible after login — shows your current profile details, active session history, and a full record of your DANA, OVO, and GoPay transactions. If any detail in your profile is wrong, you can correct it directly through the account settings page; follow the fields and instructions shown there. If you believe a transaction record is inaccurate, raise it through our support channel with your transaction reference number. We will review the record and respond through the same channel. For broader questions about what data we hold or a request to understand how your data has been used, contact us using the details in the support section below. We address data questions in the order they arrive; we do not invent a response time we cannot confirm, but we treat every data request as a priority correspondence. If you choose to close your account, contact support to initiate the process. We follow the applicable retention schedule before removing your data from active systems.
Open your account dashboard after login to see your full transaction history, including every DANA, OVO, and GoPay deposit. The timestamp and reference number are shown for each entry so you can match them against your e-wallet statement.
Go to account settings while logged in. The fields there show your current registered details. Edit the relevant field, follow the on-screen verification steps shown, and save. Changes take effect in your profile immediately after confirmation.
If you want to know what specific data we hold on your account, contact us via the support paths listed on this page. Include your registered account identifier so we can locate your record and respond to the right data subject.
Reach out to support to request account closure. We will confirm what happens to your data during the retention period and let you know when active processing stops. We follow applicable requirements in the regions where local law permits.
For any question about this privacy policy — including data access requests, correction requests, or concerns about how your account data is handled — use the contact paths below. Always include your registered account identifier so we can locate your data record promptly.
Open the chat window from any page while logged in. State that your query is a data or privacy matter and include your account identifier. Our support team handles data questions through this channel and will escalate where needed.
Send your data or privacy query to our support email address shown in your account help section after login. Include your full registered name, account identifier, and a clear description of the data matter you are raising.
Your account help section — accessible from the account menu after login — contains the current contact details for data and privacy matters. If contact information changes, the updated version is shown there first.
We apply access controls so that only authorised processes can read your account data. Your login credentials are stored in hashed form — not as plain text — so even internal systems do not see your raw password. Transaction records tied to your DANA, OVO, and GoPay deposits are accessible only from your authenticated account session; a logged-out session cannot retrieve them.
We use session cookies to keep you logged in during a visit and preference cookies to remember your language setting. We do not use cookies to track your activity on other websites. You can review and adjust cookie permissions in your device browser settings at any time.
Your account login is protected by credential hashing and session token management. If we detect unusual login activity on your account, we flag it for review. The security status of your account session is visible in your account settings page after login.
We retain active account data — including your transaction history for DANA, OVO, and GoPay payments — for as long as your account is open and for the period required by applicable rules in eligible regions. After account closure, data passes through our retention schedule before removal.
When this policy changes materially, we update the version date shown at the top of this page and notify you through your account or registered contact. The current version is always the one shown here. Continued use of your account after an update means you have seen the revised policy.
These are the questions we hear most often about how your data is handled, what rights you have, and how to act on them. If your question is not covered here, reach out through the support paths above.
We collect the name, contact details and login credentials you enter during registration. Once your account is active, we also record session data — device type, login timestamps and pages visited — and the transaction records generated each time you deposit or withdraw through DANA, OVO, or GoPay.
Yes. After login, open your account dashboard and go to your transaction history. Every deposit and withdrawal — including the amount, payment method, reference number and timestamp — is listed there. You can use this to reconcile entries against your DANA or OVO e-wallet statement.
Log in and open account settings. The fields showing your current registered details are editable. Update the relevant field, complete the verification steps shown on screen, and save. The corrected detail appears in your profile straight away. For issues you cannot resolve in settings, contact support with your account identifier.
We do not sell your personal data. Payment processors — including the networks behind DANA, OVO, and GoPay — receive only the transaction data needed to complete your payment. They operate under their own privacy terms for data they independently process. Game content providers do not receive your personal account data.
After you request account closure, we follow the retention schedule required by applicable rules in the eligible regions where local law permits. We will confirm the schedule when you raise a closure request through support. Active processing of your data stops once the schedule is complete.
Contact us through live chat or the support email shown in your account help section. Label your message as a data or privacy matter and include your registered account identifier. We treat data correspondence as a priority and respond through the same channel you used to contact us.